Howard Smolin Posted November 15, 2021 Report Share Posted November 15, 2021 Hello - Are am assisting 2 coworkers who are having identical issues. The Outlook add-in for Nitro Pro is installed and enabled but when they try to convert an email to PDF, the print to PDF process begins but freezes. When eventually pressing the cancel button the response received is failed conversion. The Nitro Pro build is 18.104.22.1680 running on a Windows 10 laptop. I tried the steps below without success. I as well as others at my company have the same Nitro build but are not experiencing any issues. Any suggestions to fix will be greatly appreciated. Thank you. Howard Smolin Link to comment Share on other sites More sharing options...
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