Unable to activate the Nitro Pro after changing the laptop.

[Dinal B]

Unable to activate the Nitro Pro after changing the laptop. Kindly help.

[Leslie V]

Hello @Dinal B

Thanks for reaching out to us!

Please send me your serial number so I can check. I cannot locate it using the email address that you provided. Can you also let me know what error message you're getting? A screenshot will be very helpful.

I look forward to your response.
 

[Dinal B]

How exactly do you want to share the serial number? Do you want me to send it here? 

Here or somewhere directly to you? if direct then how?

Here is the Screenshot link: https://ibb.co/n1Pn8XW 

I have tired installing older version i.e 12.16.3.574 as well but still the same. 

Edited December 8, 2021 by Dinal B

[Leslie V]

Hello @Dinal B

The activation servers have been upgraded and Nitro Pro 12.16.3.574 will not work if you try to activate it.

Please install Nitro Pro 12.16.9.574 instead: https://www.gonitro.com/nps/product-details/downloads

Please let me know how that goes.

[Dinal B]

Thanks a lot, Leslie V. It worked.