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Nitro Pro 11 activation issue

Maurice Brandman

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Maurice Brandman

I have retired my old pc and installed a new Windows 10 pro pc with licensed Nitro Pro 11 installed.  The Activation sequence is not working and sends an error.

Please advise urgently.

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  • Official Nitronaut
Allain Umailin

Hello @Maurice Brandman,

Thank you for reaching out to us through our Community Forums!

As per our server logs, we can see you were able to install and activate your Nitro Pro 12 using your version 11 serial number 234600-xxxxxx-167491

Do you still need further assistance here?

Thank you very much in advance and I am looking forward to hearing back from you.

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Carlos Dutra Mendes


I have being an Nitro since version 6 or 7. I had to change my computer with the version 11 and tried to use its serial to run version 12.

It shows it is activated but several functions are unable as I am using the trial version. I have done deactivation/activation several times at licenses.gonitro.com/prd/portal and directly in the nitroPDF. Unsuccessful. 

Edited by Carlos Dutra Mendes
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