Derek Frauendorfer Posted December 6, 2021 Report Share Posted December 6, 2021 (edited) Good morning, I am assisting a user with trying to use the "Request Signature" function. They now need to sign into a Nitro account. They have created an account with the username <email> and we have recently changed the password but it will not allow us to login. Edited December 7, 2021 by Allain Umailin Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 7, 2021 Official Nitronaut Report Share Posted December 7, 2021 Hello @Derek Frauendorfer, Thank you for reaching out to us through our Community Forums! I have gone ahead to execute a reset password on our end so please check the email account's Inbox and Spam/Junk folder as sometimes our emails go there. Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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