Jump to content

Cannot sign in to account


Derek Frauendorfer
 Share

Recommended Posts

Derek Frauendorfer

Good morning,

I am assisting a user with trying to use the "Request Signature" function.  They now need to sign into a Nitro account.  They have created an account with the username <email> and we have recently changed the password but it will not allow us to login.

Edited by Allain Umailin
Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Derek Frauendorfer,

Thank you for reaching out to us through our Community Forums!

I have gone ahead to execute a reset password on our end so please check the email account's Inbox and Spam/Junk folder as sometimes our emails go there.

Thank you for choosing Nitro and I hope this helps.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.