jonathan Ho Posted December 6, 2021 Report Share Posted December 6, 2021 I purchased four serial numbers and I've been able to use three but the 4th is not working. I also can not sign into Nitro to edit the computers that I have the Nitro PDF assigned to. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 7, 2021 Official Nitronaut Report Share Posted December 7, 2021 Hello @jonathan Ho Thanks for reaching out to us! Please send me the 4th key that is not working as well as a screenshot of the error message. Please also let me know which site you are trying to log into and what error message you are getting. A screenshot will be helpful as well. Cheers! Link to comment Share on other sites More sharing options...
jonathan Ho Posted December 7, 2021 Author Report Share Posted December 7, 2021 Hi Leslie, did you get my PM? Link to comment Share on other sites More sharing options...
jonathan Ho Posted December 8, 2021 Author Report Share Posted December 8, 2021 Have you seen my message Leslie? My personal are waiting to get this fixed to continuing working. This is slowing the process down. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted December 8, 2021 Official Nitronaut Report Share Posted December 8, 2021 Hello Jonathan, I sent the correct serial number via DM. Please let me know if you have other questions. Link to comment Share on other sites More sharing options...
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