Can't Create PDF's from MS Office 2021 with Nitro Pro 12.16.9.574 - Spooling data...

[Michael Hass]

Hello,

When I attempt to create a PDF from MS Office 2021 with Nitro Pro 12.16.9.574, I can set the filename and location; however, when I click SAVE, the Nitro PDF Creator window sits and says "Spooling data...". It does not generate the PDF. I have to hit cancel.

I can print to the physical printer within Nitro. I can also have Office create PDF's using it's built in tool, but Nitro doesn't.

Please let me know if there's another version I should revert to.

Thanks for the help.

[Allain Umailin]

Hello @Michael Hass,

Thank you for reaching out to us through our Community Forums!

You may want to consider upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in Conversion and OCR functions. 

Nitro Pro 12.16.9.574 was released years before the availability of MS Office 2021 which is why they were not tested side-by-side.

Thank you for choosing Nitro and I hope this helps.