Yevgeny Nakhamchen Posted December 19, 2021 Report Share Posted December 19, 2021 Cannot activate Nitro 12, getting error: "24: Activation error" I have 4 serials and no one does not activating... Thank you Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 21, 2021 Official Nitronaut Report Share Posted December 21, 2021 Hello @Yevgeny Nakhamchen, Thank you for reaching out to us through our Community Forums! We want to make you aware of the change to your product that may affect its activation performance and to further assist you, could you please provide the serial numbers of your Nitro Pro 12? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 23, 2021 Official Nitronaut Report Share Posted December 23, 2021 Hello @Yevgeny Nakhamchen, Thank you for the private message. To continue offering our customers the very best PDF tools, we have upgraded our servers and has shut down the one your older version of Nitro Pro runs on so please install Nitro Pro 12.16.9.574 by getting the installer from this page: https://www.gonitro.com/nps/product-details/downloads If you are getting the 'Nitro Pro Wizard has failed' message using our .exe package, it is because it requires a stable Internet connection to download installation files so please use offline English MSI packages: x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi To know if you have 32-bit or 64-bit, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial numbers Thank you for choosing Nitro and stay safe always! Link to comment Share on other sites More sharing options...
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