PC crashed/Died - Can't deactivate to re-activate NitroPro onto new PC

[Kim Smith]

PC crashed/Died - Can't deactivate to re-activate NitroPro onto new PC.  I am not able to deactive from dead computer.  And can't re-activate on new PC.  Any advice?

[Allain Umailin]

Hello @Kim Smith,

Thank you for reaching out to us through our Community Forums!

As per our server logs, we can see you were able to install and activate your Nitro PDF Pro 13 using serial number 50495x-xxxxxx-363259

Do you want us to release the activation for this product?

Thank you very much in advance and I am looking forward to hearing back from you.