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Program not working, cannot access my serial number

Hannu Ikavalko

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Hannu Ikavalko


My Nitro Pro does not start. Hence, I don't have the serial number and cannot reinstall the software. I do have the invoice, though. Also, cannot raise a ticket, which is weird. 

Appreciate any help.


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Allain Umailin

Hello @Hannu Ikavalko,

Thank you for reaching out to us through our Community Forums!

Please send over a copy of your invoice so I can check our system.

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.

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