John Hoss Posted December 25, 2021 Report Share Posted December 25, 2021 Same issue here. I am running the lastest build of NP 13 also. And, submitting a ticket on the web site is impossible without a SN. NP will not let you see your own SN. What gives with that? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 28, 2021 Official Nitronaut Report Share Posted December 28, 2021 Hello @John Hoss, Thank you for reaching out to us through our Community Forums! Are you working with Nitro PDF Pro 13.53 which is the latest build currently available? Does this happen when opening specific files? If yes, how were those files created and what software was used? Would it be possible sending over copies of a few files so we can test them on our end? To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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