Libby Libretti Posted December 31, 2021 Report Share Posted December 31, 2021 Hi. I forgot to get my serial number. is there a way you can get it for me please? Libby Libretti Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted December 31, 2021 Official Nitronaut Report Share Posted December 31, 2021 Hello @Libby Libretti, Thank you for reaching out to us through our Community Forums! To reinstall your Nitro PDF Pro 13, please use these direct MSI installers: x32 https://downloads.gonitro.com/professional_13.53.3.1073/en/retail/nitro_pro13_ba_x86.msi x64 https://downloads.gonitro.com/professional_13.53.3.1073/en/retail/nitro_pro13_ba_x64.msi To know if you have 32-bit or 64-bit Windows system, please refer to this article:https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq Important: If you are using Chrome or any of the Chromium-based browsers (e.g., Vivaldi, etc.) and you are unable to access the above installer links, you're more than likely experiencing the results of a new security feature that was silently pushed out to the browsers, which blocks .exe/.msi/etc downloads without any visible error or prompt on the browser's frontend user space. In order to bypass this, please try these steps: a. Right-click the link you're trying to download, and select "Save link as..." b. Choose your save location and select "Save" c. On the bottom edge of your browser window, the Downloads bar should now appear and the file will show up with a red error icon, attempting to block the download. Press the caret button and select "Keep" After installation, you can activate by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering your serial number (sent to you privately). Thank you for choosing Nitro and I hope this helps. Link to comment Share on other sites More sharing options...
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