Trying to Activate Version 12 of Nitro Pro on New PC

[Brendon Granger]

I can find the serial No via https://licenses.gonitro.com/prd/portal and it says it's Active, I have 0 Activation's and I am allowed 2 but I get an "Unknown error"

Initially I thought it was because the version I have is older than V 12 and I needed to upgrade but the link to do that has a 404 error (https://www.gonitro.com/nps/product-details/downloads)

Any thoughts or Suggestions? 

 

[Leslie V]

Hello @Brendon Granger

Thanks for reaching out to us!

Please note that we no longer support Nitro Pro 11 (and older) and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 7 serial number. 

https://www.gonitro.com/nps/product-details/downloads
 
Please let us know if you have any questions.

[Brendon Granger]

Thanks Leslie, really appreciate the prompt feedback. Have upgraded to V12.