allen haugrud Posted January 19, 2022 Report Share Posted January 19, 2022 I was having trouble deactivating to move PDF Pro to a new computer, and then bought the upgrade to 13. However when I install PDF Pro 13 I get the message that it is still looking for a deactivation certificate when trying to activate 13. My serial number shows no active users so there is no one to deactivate. Going in circles. Link to comment Share on other sites More sharing options...
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