Patrick Iler Posted March 30, 2022 Report Share Posted March 30, 2022 (edited) I am not sure where to go from here. Below is the correspondence of a support ticket. Apparently the last contact with Leslie was the last I was going to have with him/her because in attempts to reply to the last they were rejected. So I assume Leslie blocked my email address? If so I'm not sure why. I've been pleasant and respectful in my correspondence. I also attempted to submit a new support ticket but received an error stating something was wrong and after two attempts it was rejected and I was instructed to submit to forum so hear I am. In my attempted reply I asked for an explanation on how I purchased Nitro Pro 13 at a discounted price since the math doesn't really add up to a discount. I purchased Nitro Pro 13 for $80. As a result, you canceled my Nitro Pro 11 serial, so I no longer have access to that version. So, in reality I paid $176 for Nitro 13 ($96 + $80 = $176). I don't understand how that is a discounted price. So if you are not willing to re-activate the Nitro Pro 11 serial I respectfully ask to take advantage of Leslie's offer below to re-activate the Nitro Pro 11 serial (Nitro Pro 12 I now understand) and cancel the Nitro Pro 13 upgrade serial and issue a refund. Thank you. Nitro Support Case - 00286808 - Activation Edited June 14, 2022 by Reymund G. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now