Jacob Herman Posted March 31, 2022 Report Share Posted March 31, 2022 Hi, I'm currently attempting to transfer a Nitro PDF licence from a users old machine to their new one so they can continue work. Upon attempting to deactivate the installation it led me to the deactivation portal where it didn't accept the deactivation certificate provided. or any combination of deactivation certificate and serial code attempted. after which it was deactivated on the machine despite the actual licence not being deactivated successfully After that I attempted to deactivate it here https://licenses.gonitro.com/prd/portal It found the licence there but attempting to deactivate it results in it asking to select a device but there is none listed. on the site. Would anyone be able to assist in deactivation? Link to comment Share on other sites More sharing options...
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