sindbad71@gmail.com Posted April 3, 2022 Report Share Posted April 3, 2022 My nitro pdf got switched to trial version and when i am trying to activate the nitro pdf, the software is not activating. i have a user license for 2 computers and the support page says to deactivate and then try reactivating again. not able to deactivate and then reactivate the license. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted April 4, 2022 Official Nitronaut Report Share Posted April 4, 2022 Hello, Thank you for your message - I can help you out. We have recently upgraded our activation servers. If you are using your version 13 key, please install Nitro Pro 13.58. If you are using your version 12 key, please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
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