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When I open a pdf file it acts like it is opening, but it only is an icon in the toolbar. Will not open full screen.


Ian Colville
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Ian Colville

I've tried to move the window around using the win + arrow keys that that does nothing. Eventually the application crashes after a few rounds to me clicking keys trying to get program to open full screen.  I've tried opening app in compatibility mode based on advice I found here.  That did not help unfortunately.  

 

Any other ideas?

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Reymund G.

Hi @Ian Colville

Thank you for reaching out to us through our Community Forums!

I understand that you have tried pressing the Windows key + Left/Right arrow on your keyboard but the Nitro PDF Pro remains in the taskbar and not appearing on the screen.

Sometimes this happens when Nitro Pro is stuck outside the displayed area on your monitor. 

Please try if you can move the Nitro PDF Pro window (in case it's off-screen) by holding Shift and right-clicking the Nitro Pro icon in the Taskbar and selecting, "Move". Then, continuously press the Left/Right arrow key on your keyboard until it appears on the screen.

Kind regards,

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Ian Colville

OMG this fixed it!  I'm quite surprised as I would have expected the windows key +left/right to address the same issue, but it didn't.  Anyway, Nitro is back on my screen and I'm grateful.  Thank you!!

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