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Migrate Nitro 11 license


Guillem Ibanez
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Guillem Ibanez

Good day,

I've change my working laptop and I would like to migrate the Nitro Pro 11 license to the new computer.

I install Nitro Pro 11 in my new laptop, go the the "Help" tab and then click "Activate".

In the second step I'm told to click on the link "www.nitropdf.com/activate", but the link is down and I can't acces to the webpage, therefore I can't finish the activation.

What should I do?

Also ¿Do I need to deactivate the license in the old PC before activating it in the new one?

Thanks for your time.

 

Regards,

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Allain Umailin

Hello @Guillem Ibanez,

Thank you for reaching out to us through our Community Forums!

Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down which is why you are having issues activating. 

We recommend upgrading to our latest version, Nitro PDF Pro 13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro PDF Pro 13 at a discounted rate, please visit our Upgrade page https://www.gonitro.com/pro/upgrade 


Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy , we have stopped making feature enhancements to version 12 once we released version 13.  

You can find the Nitro Pro 12.16.9.574 installer on this page and activate it with your current Nitro Pro 11 serial number 234601-xxxxxx-997804:
https://www.gonitro.com/es/product-details/downloads 

If you are getting the 'Nitro Pro Wizard has failed' message using our .exe package, it is because it requires a stable Internet connection to download installation files so please use offline Spanish MSI packages instead:

x32 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x86.msi 
x64 http://install.nitropdf.com/professional_12169574/es/retail/nitro_pro12_ba_x64.msi

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

With regard to deactivating on the old machine, you may just uninstall it through Control Panel\Programs\Programs and Features.

Thank you for choosing Nitro and I hope this helps.

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Guillem Ibanez

I downloaded Nitro 12 and could use the serial number to activate it.

Problem solved.

Thanks for the quick assistance.

Best regards.

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