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Unsuccessfully trying to reinstall v.11


Helen Borrie

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Helen Borrie

I have been using Nitro Pro 11 for a number of years and recently lost the installation when my PC died.  I'm in the process of reinstalling everything. I still have the Product key for Nitro Pro but the re-registering procedure in your Go portal falls down so I'm getting nowhere. What can I do to fix things?

 

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  • Official Nitronaut

Hello @Helen Borrie

Thanks for reaching out to us! I am happy to assist you.

Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down.

We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: 
https://www.gonitro.com/pro/upgrade
 
Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 11serial number. 

https://www.gonitro.com/nps/product-details/downloads
 
Please let us know if you need any further assistance.
 

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