Jacinta Posted April 11, 2022 Report Share Posted April 11, 2022 We have had to reinstall Nitro Pro v 12.16.9.574 on a computer now running Windows 11 Pro (64-bit OS 22000.593) and printing to a Kyocera ECOSYS P3045dn KX printer. Everytime we try to print to this printer, Nitro closes. I have uninstalled and reinstalled Nitro but no success. Can you please assist. Link to comment Share on other sites More sharing options...
Official Nitronaut Reymund G. Posted April 11, 2022 Official Nitronaut Report Share Posted April 11, 2022 Hi @Jacinta Thank you for reaching out to us through our Community Forums! Could you please provide the serial number you used to activate Nitro PDF Pro 12.16.9.574? Kind regards, Link to comment Share on other sites More sharing options...
Jacinta Posted April 12, 2022 Author Report Share Posted April 12, 2022 I have sent the serial number in a private message to you. Link to comment Share on other sites More sharing options...
Jacinta Posted April 27, 2022 Author Report Share Posted April 27, 2022 Just wondering if there has been any progress made on this topic? Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted April 27, 2022 Official Nitronaut Report Share Posted April 27, 2022 Hello @Jacinta, I hope you are doing fine today and our sincere apologies for the delay. Could you please send me your serial number so I can further assist you? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Jacinta Posted April 27, 2022 Author Report Share Posted April 27, 2022 8 hours ago, Allain Umailin said: Hello @Jacinta, I hope you are doing fine today and our sincere apologies for the delay. Could you please send me your serial number so I can further assist you? Thank you very much in advance and I am looking forward to hearing back from you. I have sent via a private message. Thanks. Link to comment Share on other sites More sharing options...
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