Andrew Lane-Smith Posted April 11, 2022 Report Share Posted April 11, 2022 My laptop was compromised and I have replaced the hard drive as a result. I had Nitro Pro 12 on the old lap top and would like to install it on the new hard drive. I have the original serial number. I downloaded the trial version, selected activation and entered my serial number. My serial number was located in the license data base for Nitro Pro 12. It instructed that I select the Deactivate button. When I did so, a message popped up saying that I must select a device to deactivate, but there was not option given to select a device for deactivating. Could you provide some direction on how to complete this process to reinstall a licensed version of Nitro Pro 12. Link to comment Share on other sites More sharing options...
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