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Error with the printer Epson WF-4730


warren fletcher
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warren fletcher
 
 
Error with the printer Epson WF-4730 I continually receiving a WiFi/network connection issue when I try to scan to my email address. I can print wirelessly because the printer is linked to WiFi, but when I enter my email address under recipient and click submit, I receive an error message. What am I doing incorrectly?
Edited by Allain Umailin
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Allain Umailin

Hello @warren fletcher,

Thank you for reaching out to us through our Community Forums!

Are you getting an error message when trying to scan using Nitro PDF Pro? If yes, could you please provide the following information?:

-Is this a new issue or has it occurred since after installing Nitro Pro? Any changes you are aware of before this happened (e.g. Window Updates)?

-What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 13.XX.X.XXX, e.g. 13.58.0.1180 OR 12.XX.X.XXX, e.g. 12.16.9.574) or you can go to Control Panel > Programs and Features.

-The serial number you entered to activate the program.

Thank you very much in advance and I am looking forward to hearing back from you.

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