Jump to content

cannot be installed

Derek Yan

Recommended Posts

I download the Nitro Pro13 from Product Updates (gonitro.com). but failed to perform nitro pro13 installation. it appear warning msg: ->Something is blocking Nitro from proceeding (Network error-please check your internet Connectivity). I am located in China. can you help troubleshooting on this?

system environment: Windows 10 Enterprise 21H2

Hardware: Lenovo ThinkPad 

Link to comment
Share on other sites

  • Official Nitronaut
Allain Umailin

Hello @Derek Yan,

Thank you for reaching out to us through our Community Forums!

To further assist you, could you please provide the serial number of your Nitro Pro 13?

To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.