Transfer Nitro Pro 13 to New PC

[Jason Blair]

Have purchased a new PC and want to transfer Nitro Pro 13.

I don't have the serial number and when I try and look it up on the current PC, all it has is the first 6 numbers and the rest is just X's. How am I supposed to transfer when your product won't even tell my my the serial number for a product that I purchased in November 2020?

 

[Allain Umailin]

Hello @Jason Blair,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find a purchase under your name or email address.

In order to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro 13

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you. 

[The Accountant Dunsborough]

Hi there  @Allain Umailin,

I am having the exact same issue as Jason described above. I want to activate my Nitro Pro license on my new computer but the serial number is hidden.

I have sent you a direct message, as per your instructions to Jason, with all the required details.

Looking forward to hearing back from you.

Cheers,

Brayden

[Allain Umailin]

Hello @The Accountant Dunsborough,

Thank you for reaching out to us through our Community Forums.

However, I am not seeing the direct message you have sent me.

Could you please send again the details by hovering your mouse on top of my name 'AllainU' and select 'Message'?

Thank you very much in advance and I am looking forward to hearing back from you.