Daniel Jimenez Posted April 22, 2022 Report Share Posted April 22, 2022 (edited) hola tengo licencias de nitro Pro 11 y se hizo de cambio de equipo donde originalmente se habia activado y al querer hacer la activacion, siempre me da la opcion manual y al pegar el id y numero de activacion en la liga que habilita, manda "INVALID DATA" Translation: Hello, I have Nitro Pro 11 licenses and the equipment was changed where it had originally been activated and when I want to activate it, it always gives me the manual option and when I paste the id and activation number in the link that it enables, it sends "INVALID DATA" Edited April 25, 2022 by Leslie Villarin Translated Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted April 25, 2022 Official Nitronaut Report Share Posted April 25, 2022 Hello Daniel, Gracias por su mensaje, me complace ayudarlo. Estoy usando Google Translate para comunicarme con usted, así que pido disculpas si la traducción no es exacta. Tenga en cuenta que ya no admitimos Nitro Pro 11 y sus servidores de activación se cerraron. Recomendamos actualizar a nuestra última versión, V13, que viene con importantes mejoras de estabilidad y seguridad, así como muchas mejoras de características, en particular en las funciones de conversión y OCR. Para actualizar a Nitro Pro 13, visite nuestra página de actualización:https://www.gonitro.com/pro/upgrade Como alternativa, puede actualizar a la versión más reciente de Nitro Pro 12. De acuerdo con nuestra Política de extinción, https://www.gonitro.com/nps/product-details/sunset-policy, hemos dejado de realizar mejoras de funciones en la versión 12 una vez que lanzó la versión 13. Puede encontrar el instalador de Nitro Pro 12 en la página a continuación y activarlo con su número de serie actual de Nitro Pro 11. https://www.gonitro.com/es/nps/detalles-del-producto/descargas Háganos saber si necesita más ayuda. Translation: Thanks for your message - I'm happy to assist you. I am using Google Translate to communicate with you, so I apologize if the translation is not exact. Please note that we no longer support Nitro Pro 11 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 11serial number. https://www.gonitro.com/es/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
Daniel Jimenez Posted April 26, 2022 Author Report Share Posted April 26, 2022 (edited) Hola gracias, al momento de entrar a la opcion de Upgrade a Nitro Pro 13, me pide numero de serie y me da este mensaje: Please contact your IT department or Nitro account manager to check on upgrade eligibility. y al entrar a la liga para descarga de Nitro Pro 12: no carga y manda el mensaje: 404 Página no encontrada Puede que se haya eliminado la página que buscas o que no esté disponible en estos momentos. quedo atento,gracias.Translation: Hello thanks, when entering the option to Upgrade to Nitro Pro 13, it asks for a serial number and gives me this message: Please contact your IT department or Nitro account manager to check on upgrade eligibility. and when entering the league to download Nitro Pro 12: does not load and sends the message: 404 Page not found The page you are looking for may have been removed or is currently unavailable. I stay tuned, thank you. Edited April 27, 2022 by Leslie Villarin Translated Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted April 29, 2022 Official Nitronaut Report Share Posted April 29, 2022 (edited) Hello @Daniel Jimenez ¿Puedo tener el número de serie que está tratando de usar para poder verificar por qué la actualización no funciona? Además, la página de descargas está funcionando en mi extremo. También puede intentar obtener los instaladores de Nitro Pro 12 desde esta página. Espero tu respuesta. Translation: May I please have the serial number you are trying to use so I can check why the upgrade is not working? Also, the downloads page is working on my end. You may also try getting the Nitro Pro 12 installers from this page. I look forward to your response. Edited April 29, 2022 by Leslie Villarin Link to comment Share on other sites More sharing options...
Daniel Jimenez Posted April 29, 2022 Author Report Share Posted April 29, 2022 Than you So much! , finally i can download V12 Nitro and now its Activated with nitro 11 Serial Link to comment Share on other sites More sharing options...
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