Gilberto Bosco Posted April 24, 2022 Report Share Posted April 24, 2022 Hello, When upgrading, I get the error "We were unable to validate your serial number. Please ensure you entered it correctly. If you believe you are eligible for an upgrade, please leave a post on our Community Forum and update us with your issue." I would like to understand my options in terms of updates from v12 to v13 of Nitro Pro. Thank you, Gilberto Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted April 25, 2022 Official Nitronaut Report Share Posted April 25, 2022 Hello @Gilberto Bosco Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
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