Alan Benoy Posted April 28, 2022 Report Share Posted April 28, 2022 About 2 out of three times, when I try to open a PDF, I get an ERROR 401 message. I have to X out of the box, and re-try. Usually, on the second try, the PDF opens ok. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted April 29, 2022 Official Nitronaut Report Share Posted April 29, 2022 Hello @Alan Benoy Thanks for reaching out to us! Can you please let us know what specific version of Nitro you are using? You can retrieve this information by going to the Help tab> About Nitro Pro. I look forward to your reply. Link to comment Share on other sites More sharing options...
Alan Benoy Posted April 29, 2022 Author Report Share Posted April 29, 2022 Version 13.2.3.26 Windows version 10 Pro 10.0.10943 Build 10943 I also posted another issue... When I am in NitroPro and click on Share, then Request Signature, my screen locks up. I have to CTL+ALT+DEL and close the program, then re-start Nitro Pro. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 3, 2022 Official Nitronaut Report Share Posted May 3, 2022 Hello @Alan Benoy You are usign an old build of version 13. Please get the latest update (version 13.58.0.1180): https://www.gonitro.com/product-details/downloads Link to comment Share on other sites More sharing options...
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