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Windows Reset, Activation Code lost


Igor Lukac

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My windows OS needed to be reinstalled.  I do not know how to get access to me serial number to reactivate.  The windows reinstall did save my old files in window.old folder.  Is the serial key located there somewhere?

 

Thank you,

Igor

 

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  • Official Nitronaut

Hello @Igor Lukac

Thank you for reaching out to us!

Unfortunately, I was unable to find a serial number using the email address that you provided. I will only be able to locate your serial number if you purchased Nitro Pro from our website. If you purchased Nitro Pro from our website please provide us with the following information so we can look up your account.

1.    First and last name of purchaser
2.    Email address used purchase Nitro
3.    Order reference number

If you did not purchase Nitro from our website and have the CD your serial number will be located on the back of the CD sleeve. It may be labelled as Activation Code.
(Please keep in mind that if you purchased Nitro from a re-seller we will not have the information on our systems)

I look forward to hearing back from you.
 

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