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Trial Expired


Irene Quan
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Irene Quan

Hello, We use Nitro 13 and have a license but when using Nitro Sign we have been getting a notification stating the user is using the trail version which has now expired. How can we rectify this as it should not be a trail version. Also, they are not able to log into their account now, they have tried to reset the password and still to no avail to log in.

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Leslie V

Hello Irene,

Thanks for your message!

Nitro PDF Pro 13 and Nitro Sign are two separate programs, therefore two separate licensing.

If you wish to purchase a license for Nitro Sign, you may go to this page: https://www.gonitro.com/pricing#nitro-sign

Please let me know if you have other questions.

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Irene Quan

is this new? we've used Nitro/Nitro Sign for a very long time and this is the first time we've had to pay for nitro sign outside of purchasing a license for Nitro PDF Pro 13. none of our other user has had to purchase a license for Nitro Sign.

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Leslie V

Hello Irene,

Nitro Sign and Nitro PDF Pro 13 now have separate licensing.

Please let me know if you have any questions.

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