Lost Serial Number - Transfer between PCs

[Luke Whittingham]

following the steps on this page https://www.gonitro.com/blog/move-nitro-pro , I mistakenly deactivated the license on 1 PC, and was not able to view or save the Serial Number in order to activate it again on another PC.

The page is flawed, you cannot view your serial number on this screen (at least not in my version of Nitro).

I need help recovering the Serial Number and activating this new PC.

[Allain Umailin]

Hello @Luke Whittingham,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find a purchase under your name or email address. In order to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro 
-A copy of the order invoice.

Thank you very much in advance and I am looking forward to hearing back from you.

[Luke Whittingham]

On 5/11/2022 at 6:01 AM, Allain Umailin said:

Hello @Luke Whittingham,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find a purchase under your name or email address. In order to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro 
-A copy of the order invoice.

Thank you very much in advance and I am looking forward to hearing back from you.

Thanks Allain,

i've sent you a private message with further details