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Accessing acount

Felix Bonilla

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Felix Bonilla

My company was recently purchased and I no longer have access to the email that I setup the account with so i can no longer reset password to change account information. How can I access account?


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Reymund Oyong

Greetings @Felix Bonilla

Thank you for reaching out to us through our Community Forums!

Purchasing a Nitro PDF Pro license will not automatically create a Nitro Sign account. 
The Nitro Sign account is created by signing up through the web at https://cloud.gonitro.com/ 

In checking the email address you used here in Community Forums, I can see a Nitro Sign account associated with it. 
The account was just created yesterday. 

Could you please confirm if you were able to create a Nitro Sign account?

Kind regards,

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Felix Bonilla

The email that was originally used was felix.bonilla@xxxxxxervices.com. Since I no longer have access to that email I am not able to reset the password to access the account.



Edited by Allain Umailin
Hid email address -> felix.bonilla@crateservices.com
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