Jump to content

Problem Activating


Richard Sanjaya

Recommended Posts

Richard Sanjaya

Hi, I just paid my renewal and received all the codes.  However, when I clicked "activate" at Help tool, nothing pops up which suppose to ask for new serial and code.  Help ASAP please

Link to comment
Share on other sites

  • Official Nitronaut
Reymund Oyong

Greetings @Richard Sanjaya

Thank you for reaching out to us through our Community Forums!

Please ensure that you have Nitro PDF Pro 13 installed on the computer and it is on the latest build (13.58.0.1180).
If this is not the case, kindly download and install the latest build of Nitro PDF Pro 13 using the installer from the link below:

https://www.gonitro.com/product-details/downloads - click the 'Download Nitro Pro 13' link.  

Once your installation is already on 13.58.0.1180, please go to the Help tab > About Nitro Pro > Activate. Enter the serial number then click the Activate button. 

Kind regards,

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.