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Problem activating

Elena Rice

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Elena Rice

New laptop: Activation process does not list devices so I cannot deactivate - it is showing 0/2 active - but just takes me back to the beginning Serial Number starts with 234 and I have nitro pro 12 product on previous laptop.

Any help appreciated

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  • Official Nitronaut

Hello @Elena Rice

Thank you for your message - I can help you out.

We have recently upgraded our activation servers. Please install the latest Nitro Pro 12 update ( so you can reactivate successfully: 

Then activate with your Nitro Pro 12 serial number.

I hope this helps. Let me know if you require anything else.

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