Cecilia Wang Posted Wednesday at 11:48 PM Report Share Posted Wednesday at 11:48 PM Hi Team, Good day. We bought 3 licences years ago. At that time we were using a shared VPN reomote desktop platform, so we combined 3 licences as 1. Now we are using a new platform/system and we need the 3 licences for 3 uses again. If possible, would you please contact me at cecilia.wang@au.mullermartini.com so that I can provide you the licences number? Thank you Cecilia Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted Thursday at 09:31 PM Official Nitronaut Report Share Posted Thursday at 09:31 PM Hello @Cecilia Wang, Thank you for reaching out to us through our Community Forums! In order to check the status of your license, could you please provide the serial number of your Nitro Pro? This matters because our business installers are different from the online ones. Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Cecilia Wang Posted Thursday at 11:37 PM Author Report Share Posted Thursday at 11:37 PM (edited) Hi @Allain Umailin, Thanks for your reply. The three licenses are as below. 234601-xxxxxx-363253 This the activated license Below are inactive licenses 234601-xxxxxx-033881 234601-xxxxxx-070410 Than you very much and looking forward to hearing from you again. Edited Friday at 09:01 PM by Allain Umailin Hid 234601552120363253, 2346015522115033881 & 234601552135070410 Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted Friday at 09:03 PM Official Nitronaut Report Share Posted Friday at 09:03 PM Hello @Cecilia Wang, Thank you for this information and since you already have a support case open with my colleague, we have decided to merge this post to that ticket for proper case handling. Cheers! Link to comment Share on other sites More sharing options...
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