Licences Issue

[Cecilia Wang]

Hi Team,

Good day.

We bought 3 licences years ago. At that time we were using a shared VPN reomote desktop platform, so we combined 3 licences as 1. Now we are using a new platform/system and we need the 3 licences for 3 uses again. If possible, would you please contact me at cecilia.wang@au.mullermartini.com so that I can provide you the licences number?

 

Thank you

Cecilia

[Allain Umailin]

Hello @Cecilia Wang,

Thank you for reaching out to us through our Community Forums!

In order to check the status of your license, could you please provide the serial number of your Nitro Pro?

This matters because our business installers are different from the online ones.

Thank you very much in advance and I am looking forward to hearing back from you. 

[Cecilia Wang]

Hi @Allain Umailin，

Thanks for your reply.

The three licenses are as below.

234601-xxxxxx-363253  This the activated license

 

Below are inactive licenses

234601-xxxxxx-033881

234601-xxxxxx-070410

 

Than you very much and looking forward to hearing from you again.

Edited June 14, 2022 by Reymund G.

[Allain Umailin]

Hello @Cecilia Wang,

Thank you for this information and since you already have a support case open with my colleague, we have decided to merge this post to that ticket for proper case handling.

Cheers!