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Changing computers and lost the serial number


Nicole Gipson

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Nicole Gipson

I am transferring to a new computer and I could not find the serial number. I thought it may give the number to me when I deactivated the old computer but it did not. How can I retrieve the number?

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Allain Umailin

Hello @Nicole Gipson,

Thank you for reaching out to us through our Community Forums!

As per our server logs, we can see you were able to install and activate your Nitro PDF Pro 13 using serial number 504996-xxxxxx-559790

Do you still need further assistance here? 

Thank you very much in advance and I am looking forward to hearing back from you.

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