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Admin Portal


Moustafa Shahin
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Moustafa Shahin

Good day,

i have purchased 7 licenses for the company. can't log in to nitro admin/cloud portal and add employees and colloborate

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Leslie V

Hello @Moustafa Shahin

Thanks for reaching out to us!

The Nitro Admin Portal is for managing Nitro Sign licenses. This is a completely separate program from Nitro PDF Pro which is what you are installing online.

Can you kindly confirm if you purchased Nitro Sign or Nitro PDF Pro (for Desktop)? I tried locating licenses for both Nitro Sign and Nitro PDF Pro, I was only able to find a purchase for 2 licenses for Nitro PDF Pro.

I look forward to your response.

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