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Issues with NitroSign


daniel infuso
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daniel infuso

Hello, our office has 8 pro licenses. Nitro Pro on the desktop app works just fine; however, any time I try to send something for signature it tells me that my free trial has expired, even though each license is a "pro" license. How can I resolve this?

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Allain Umailin

Hello @daniel infuso,

Thank you for reaching out to us through our Community Forums!

To further check the Nitro Sign account, could you please provide its email address on your next response?

Thank you very much in advance and I am looking forward to hearing back from you.

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