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Activation Gone

Tricia Pope

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Tricia Pope

I've been using this for a few years and as of Friday it doesn't recognize that I have a license.  I have tried to go in and re-activate but it puts me in a loop with the Activation Assistant, telling me to copy a non-existent certificate supposedly on the screen, there's nothing there, when I type in my activation key it takes me right back to the same activation assistant.  I am only able to use a limited version of Nitro Pro like it has put me in trial mode for some reason.

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  • Official Nitronaut

Hello @Tricia Pope

Thank you for your message - I can help you out.

Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads 
After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your serial.

I hope this helps!

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