Jump to content

Nitro Pro 12 --> "Serial Number entered does not exist"


Smart Ogunbunmi
 Share

Recommended Posts

Smart Ogunbunmi

I changed my system, but could only download Nitro Pro 13 however my S/N: 234600-xxyyzz-158282 wasn't accepted = "Serial Number entered does not exist"

Please help

 

Edited by Reymund G.
Link to comment
Share on other sites

  • Allain Umailin changed the title to Nitro Pro 12 --> "Serial Number entered does not exist"
  • Official Nitronaut
Allain Umailin

Hello @Smart Ogunbunmi,

Thank you for reaching out to us through our Community Forums!

Kindly uninstall version 13, reboot your machine then install Nitro Pro 12.16.0.574 using the below offline English MSI packages:

x32 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x86.msi
x64 http://install.nitropdf.com/professional_12169574/en/retail/nitro_pro12_ba_x64.msi 

To know if you have 32-bit or 64-bit, please refer to this article:
https://support.microsoft.com/en-ph/help/15056/windows-32-64-bit-faq 

After installation, you can activate it by opening Nitro Pro, clicking on the Help tab > About Nitro Pro > Activate by entering the same serial number 234600-xxyyzz-158282

Thank you for choosing Nitro and I hope this helps.

Link to comment
Share on other sites

Smart Ogunbunmi

Dear Allain,

great advice, it helped and it worked. Thanks a million. 

Cheers/ Smart 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.