Giuseppe Petrolati Posted May 26, 2022 Report Share Posted May 26, 2022 Good afternoon, system does not recognize my serial number. I tried many time. Thank for replay. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 26, 2022 Official Nitronaut Report Share Posted May 26, 2022 Hello @Giuseppe Petrolati, Thank you for reaching out to us through our Community Forums! To further assist you, could you please provide the serial number of the Nitro Pro you would like to upgrade? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
Richard Fierkens Posted May 27, 2022 Report Share Posted May 27, 2022 I encounter the same problems as Guiseppe Petrolati, what was the solution? Thanks for your help in this matter. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted May 27, 2022 Official Nitronaut Report Share Posted May 27, 2022 Hello @Richard Fierkens, Thank you for reaching out to us through our Community Forums! If you can also provide the serial number that our Upgrade Portal is not recognizing, I should be able to see what is happening. Is this possible in your next response to this thread? Link to comment Share on other sites More sharing options...
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