Richard Sanjaya Posted May 26, 2022 Report Share Posted May 26, 2022 Hi, my computer just crashed and when restarted my nitro just restored to basic. I already purchased renewal about 2 weeks ago. My nitro already upgraded to 13. I clicked "activated" but nothing happens. Solutions? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted May 27, 2022 Official Nitronaut Report Share Posted May 27, 2022 Hello @Richard Sanjaya Thanks for reaching out to us! Please get the latest version 13 installer from this page: https://www.gonitro.com/nps/product-details/downloads After installation, you can activate by opening Nitro, click on the Help tab > About Nitro Pro > Activate and enter your Nitro PDF Pro serial number: I hope this helps. Let me know if you require anything else. Link to comment Share on other sites More sharing options...
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