Moving away from Nitro Productivity Suite Enterprise to PDF Productivity

[Trevor Abell]

Hello,

We recently changed the plan we are using. Moved from a legacy version to PDF Productivity plan.  Now for some users they are unable to activate after new license is applied in the Admin Center. What needs to be done to activate the new license on their computers?  

[Leslie V]

Hi @Trevor Abell

Thank you for posting on our Community Forums!

I created a support ticket for you so that our team can get in touch with you directly.

We will communicate with you through that ticket.

Cheers!