Lynn Salatti Posted May 31, 2022 Report Share Posted May 31, 2022 I have tried several times to deactivate my NitroPro software license on my old PC so I can activate on the new one. I have not been able to do so. Could someone please help me. Thank you. L Salatti Link to comment Share on other sites More sharing options...
Lynn Salatti Posted June 1, 2022 Author Report Share Posted June 1, 2022 16 hours ago, Lynn Salatti said: I have tried several times to deactivate my NitroPro software license on my old PC so I can activate on the new one. I have not been able to do so. Could someone please help me. Thank you. L Salatti My new PC is Windows 11. 64 bit Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 1, 2022 Official Nitronaut Report Share Posted June 1, 2022 Hello @Lynn Salatti Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Lynn Salatti Posted June 1, 2022 Author Report Share Posted June 1, 2022 (edited) Thank you for your quick response. 234601-xxyyzz-700733 Edited June 14, 2022 by Reymund G. Link to comment Share on other sites More sharing options...
Edgar Sevilla Posted June 2, 2022 Report Share Posted June 2, 2022 (edited) My old desk top gave out. I can't deactivate the old computer to install on the new one. The old one is no longer operation and so it can't go onto the net. My activation code is 2**********. Please advise. Thank you. Edited June 14, 2022 by Reymund G. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 2, 2022 Official Nitronaut Report Share Posted June 2, 2022 Hello @Edgar Sevilla You provided a version 6 serial number. Please note that we no longer support Nitro Pro 6 and its activation servers have been shut down. We recommend to upgrade to our latest version, V13, which comes with significant stability and security improvements, as well as many feature enhancements, in particular in conversion and OCR functions. To upgrade to Nitro Pro 13, please visit our upgrade page: https://www.gonitro.com/pro/upgrade Alternatively, you can upgrade to the latest build of Nitro Pro 12. Per our Sunset Policy, https://www.gonitro.com/nps/product-details/sunset-policy, we have stopped making feature enhancements to version 12 once we released version 13. You can find Nitro Pro 12 installer from the page below and activate it with your current Nitro Pro 6 serial number. https://www.gonitro.com/nps/product-details/downloads Please let us know if you need any further assistance. Link to comment Share on other sites More sharing options...
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