Ajay Chaturvedi Posted June 1, 2022 Report Share Posted June 1, 2022 (edited) I have been using nitro pro for quite some time. After upgrade to pro 12 latest version, my license is not getting picked up. Every time I provide the serial number it says enter valid serial number. Please help Edited June 1, 2022 by Ajay Chaturvedi correction Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 1, 2022 Official Nitronaut Report Share Posted June 1, 2022 Hello @Ajay Chaturvedi Thanks for reaching out to us! Please send me your serial number so I can check. I cannot locate it using the email address that you provided. I look forward to your response. Link to comment Share on other sites More sharing options...
Ajay Chaturvedi Posted June 2, 2022 Author Report Share Posted June 2, 2022 (edited) @Leslie VillarinThanks. The serial number is 11*******3. I purchased it in Feb 2020 Edited June 2, 2022 by Leslie Villarin Deleted Confidential Info Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 2, 2022 Official Nitronaut Report Share Posted June 2, 2022 Hello @Ajay Chaturvedi This serial number was not purchased from us or our official website. Valid serial numbers from our official site start with either 2 or 5. If you purchased the program I suggest reaching out to the party and requesting a refund. Cheers! Link to comment Share on other sites More sharing options...
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