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trying to stop multiple instances opening

Rich LaPerch

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Rich LaPerch

When opening PDFs from email in outlook it starts a new instance of Nitro Pro each time. How do i stop this and have it open a new tab in the one instance instead like it did on Nitro 12. I have Nitro 13 

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Reymund Oyong

Greetings @Rich LaPerch

Thank you for reaching out to us through our Community Forums!

I performed a test on my end with Nitro PDF Pro 13 (fresh install) and the PDFs I opened in Outlook creates a new tab in one instance. I made a screen recording so you could see the results:

You may try to repair your Nitro PDF Pro installation and see if starts to open (in new tab) the PDF files from Outlook. The repair can be done in the Windows' Control Panel > Programs and Features.

Kind regards,

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