I bought the promotion of 4 licenses, but I only received 3

[Fas Laboratorio]

Buy online, the package of 4 licenses and only 3 serials arrived by mail, the promotion said pay 3 and we will give you 1 free license

[Allain Umailin]

Hello @Fas Laboratorio,

Thank you for reaching out to us through our Community Forums!

I am afraid I am unable to find the purchase under your name or email address and in order to help you with your request, could you please provide the following information for me?

-The full name and address of the purchaser
-The email address used to purchase Nitro Pro 
-A copy of the order invoice.

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.