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Client refuses to complete new document


Adam Kaminer
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Adam Kaminer

I am having this same issue, and client refuses to complete new document.  Is there a way to break the PDF protection?

 

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Allain Umailin

Hello @Adam Kaminer,

Thank you for reaching out to us through our Community Forum and for sending over a copy of the document.

Unfortunately, opening the file using Nitro Pro, Adobe or Chrome it still prompts to enter the password and there is no way to turn it off without entering the correct password.

 

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