Don Brooks Posted June 2, 2022 Report Share Posted June 2, 2022 I try deactivating on old computer and it gives -24 activation error. This is on a Windows 10 PC using Nitro v12. Nitro Pro 12.12.1.522 I tried installing Nitro 12.13 on a new Windows 10 computer and it would not activate there. The activation checking website says it is valid, has 2 seats with 0 seats used. When I click the "Deactivate" button on the website, it says I have to select a device to deactivate, which there are none to choose. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 2, 2022 Official Nitronaut Report Share Posted June 2, 2022 Hello @Don Brooks Thank you for your message - I can help you out. We have recently upgraded our activation servers. Please install the latest Nitro Pro 12 update (12.16.9.574) so you can reactivate successfully: https://www.gonitro.com/nps/product-details/downloads Then activate with your Nitro Pro 12 serial number. I hope this helps! Link to comment Share on other sites More sharing options...
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