Missing text started on the previous version and got worse on PDFpen Pro MAC 13.1

[FRANCISCO R]

MISSING TEXT

The OCR  is corrupting the file and DELETING text so you can't see it.   I just downloaded the file again and the missing text is there in the NON OCR original.

Missing text started on the previous version and got worse on PDF Pen Pro MAC  13.1.

Mac BIG SUR ver  11.6.7

 Missing Text in blocks.

 

[Allain Umailin]

Hello @FRANCISCO R,

Thank you for reaching out to us through our Community Forums and our sincerest apologies for the inconvenience.

Could you please send over a few PDF samples so we can perform some tests on our end?

To send them via private message, hover your mouse on top of my name 'AllainU' and select 'Message'.

Thank you very much in advance and I am looking forward to hearing back from you.