Victor Cole Posted June 18, 2022 Report Share Posted June 18, 2022 I'm having the same issue. I'm running NitroPro13.26, and downloaded 13.58.0.1180, but the installation crashed. Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted June 20, 2022 Official Nitronaut Report Share Posted June 20, 2022 Hello @Victor Cole, Thank you for reaching out to us through our Community Forums! For the sake of initial troubleshooting of this issue, we recommend that you repair your Nitro Pro. Please reboot your computer before and after running this repair to ensure that there are no ties to Nitro still active in the background. You may refer to this article: https://kb.gonitro.com/knowledgebase#/search/repair/000004603 If Modify button is greyed-out, please refer to this screencast that will teach you how to go to Control Panel > All Control Panel Items > Programs and Features and repair your Nitro Pro program or any application installed on your system: https://www.screencast.com/t/rvpUkq40c If repairing didn't help, could you please provide your workflow that results to the 'Error 401' message? Thank you very much in advance and I am looking forward to hearing back from you. Link to comment Share on other sites More sharing options...
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